Step 1
Takes less than 1 hour
SoilFLO Implementation
More details
The implementation meeting is a virtual call on Google Meet or Microsoft Teams.
What’s covered:
- Account and site setup
- User creation and permissions
- Company-specific customization
- Connecting with other sites (if applicable)
Step 2
Takes less than 10 minutes
Field Team Training
More details
Training can be done at the same time as the implementation or we can connect with your field team separately.
What’s covered:
- Logging in and bookmarking SoilFLO
- Dispatching or receiving loads
- Troubleshooting common mistakes
Step 3
Whenever the team needs it
Real-Person Support
More details
We are the primary point of contact for your team’s problems. Answering SoilFLO questions won’t be your job.
Our team will also check in with you routinely to make sure you’re getting the most value out of SoilFLO.
If you ever need help with new sites, workflows, or best practices, we’re more than happy to help.
What our customers have to say
"Onboarding with SoilFLO was fast and easy, and our field team picked it up right away. Because we run multiple jobs at once, SoilFLO and its support team fill the gap of not being able to be on every site at all times. We couldn’t be happier with the level of customer support provided.”
Dan Giannetta
"The set up process was smooth and they explained the system thoroughly. While change is an obstacle, the field staff adapted quick to the easy-to-use system. SoilFLO provides reliable and efficient assistance and consistent check-ins to ensure sites are running smoothly."
Sara Shaw
“Everyone on the SoilFLO team is a clear communicator, and the setup itself was excellent. It was very easy to use and, most importantly, easy for non-technical users. My staff, from the bulldozer operator to the geotechnicians, have been able to use it without any problems.”
Sam Raseta
"Onboarding with SoilFLO was seamless and straightforward. The customer success team consistently provides outstanding support, making everything easy for us. Whenever someone - whether on-site or in the office - runs into an issue, their team resolves it quickly.
Vasilisa Petina
"The team at SoilFLO is truly amazing! They are so dedicated to customer care and assistance.They're always happy to assist and provide expert advise. I would be lost without SoilFLO! SoilFLO truly is the best product and company out there in soil tracking!"
Flora Conforti
Meet our all-star Customer Success team
